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Shipping/Delivery

With Moftware you have the opportunity of receiving your merchandise via the best of shipping service provider in UK – RoyalMail. You can track your order from the RoyalMail website www.royalmail.com.

Shipping Options


Domestic (inclusive of England, Northern Ireland, Scotland and Wales) Shipping

1) UK Standard Post Delivery - 3-5 working Days - 2.49 (exc. VAT) for 1 item and 0.84 (exc. VAT) for each additional item.
This shipment mode is available only for Orders below 5. No Tracking Number will be issued and will be shipped via normal delivery. Usually the goods are delivered by 3-5 working days.

2) UK Recorded Post Delivery 2-5 working Days - 4.15 (exc. VAT) for 1-3 items and 0.84 for each additional ite
A signature will be required on receipt of goods. If a delivery is unsuccessful, then a card is left to arrange collection or redelivery. Usually the goods are delivered by 2-5 working days.

European Union Shipping (Click here for the list of European Union Countries)

1) EU AIRMAIL SMALL PACKET Post - 5.83 (exc. VAT) for 1-3 items and 0.84 for each additional item.
This shipment mode is available only for Orders below £5 Delivery times can vary within the EU, from 3-7 working days, and proof of postage is taken at the time of despatch from Royal Mail post office.

2) EU Special Post - 7.49 (exc. VAT) for 1-3 items and 0.84 for each additional item.
A signature will be required on receipt of goods. Delivery times can vary within the EU, from 3-7 working days.The service used is International Signed for service by Royal Mail.

3) EU Courier Post - 24.99 (exc. VAT) for 1-3 items and 0.84 for each additional item.
A signature will be required on receipt of goods. Delivery times can vary within the EU, from 2-5 working days.

Rest of the World Shipping

1) Special Post - 10 for 1-3 items and 0.99 for each additional item.
A signature will be required on receipt of goods. Delivery times can vary within the EU, from 3-10 working days.The service used is International Signed for service or AIRSURE (if offerd for the country) by Royal Mail.

2) Courier Post - 34.99 for 1-3 items and 2.00 for each additional item.
A signature will be required on receipt of goods. Delivery times can vary within the EU, from 2-5 working days.

All orders are trackable on RoyalMail website.

Incorrect/Incomplete Addresses
Moftware is not responsible for the cost shipments returned back from shipping company due to inability to deliver when address provided is incorrect or incomplete. Therefore at the time of placing the order please provide, in addition to the correct address, any additional pertinent details such as building name/number and apartment/suite/unit numbers. Shipping fees will be charged again if customer requests order to be reshipped. This policy also applies to any returns/refunds due to the same situation.


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